Get in touch

Let's talk meals.

Real humans, fast replies, chef-led answers. Drop us a line and we'll get back within a day — usually sooner.

Reply within 24hSydney-basedChef support

Send a message

Tell us what's on the menu of your mind.

One form, one human reply. Pick a subject and we'll route your message to the right person on the team.

Channels

Pick the right desk.

Three direct lines into the team — chef-led care, press & partnerships.

Chapter 01

Customer Care

Order, delivery or subscription questions handled by a real chef on the team.

Replies within 24 hoursEmail customer care

Chapter 02

Press & Media

Interviews, recipe features, brand assets and editorial requests.

Press kit on requestEmail the press desk

Chapter 03

Private dining & partnerships

Private dinners and events with the chef, plus gym partnerships, corporate plans, retreats and wholesale supply.

Custom plans availableEnquire with the chef

Frequently asked

Quick answers.

Most things people ask, before they ask. Click to expand.

How fast do you reply to messages?

During business hours we reply within 2–4 hours. Outside hours, expect a response by 9am AEST the next morning.

Where do you deliver?

Across Greater Sydney. Postcode coverage is checked at checkout — outside the zone, we offer pickup at the Wentworth Point kitchen.

How are allergies handled?

Every meal carries a complete allergen panel and is prepared in a controlled kitchen. For severe allergies, contact us before ordering and we will guide you to the safest pack.

Can I change or cancel my order?

Yes, through our team. Send us a message from Support — or "Get help with this order" in your order history — before the cut-off shown at checkout for your delivery, and we will change or cancel it for you.

Can I pause my subscription?

Anytime. Pause, skip, swap meals or change cadence from your account dashboard. No lock-in, no fees.

Is checkout secure?

Payments are processed over an encrypted connection and your card details are never stored on our servers.

One last thing

Prefer to chat with a human?

Book a 15-minute call with our concierge — we'll walk you through plans, pricing and how the menu fits your week.

Book a 15-min call