Get in touch

Let's talk meals.

Real humans, fast replies, chef-led answers. Drop us a line and we'll get back within a day — usually sooner.

Reply within 24hSydney-basedChef support

Send a message

Tell us what's on the menu of your mind.

One form, one human reply. Pick a subject and we'll route your message to the right person on the team.

Channels

Three direct lines into the team — chef-led care, press & partnerships.

Order, delivery or subscription questions handled by a real chef on the team.

Interviews, recipe features, brand assets and editorial requests.

Gym partnerships, corporate plans, retreats and wholesale meal supply.

Frequently asked

Most things people ask, before they ask. Click to expand.

How fast do you reply to messages?

During business hours we reply within 2–4 hours. Outside hours, expect a response by 9am AEST the next morning.

Can I change or cancel an order?

Orders can be edited or cancelled until 6pm the day before delivery. Use the order link in your confirmation email or contact customer care.

Do you cater for allergies?

Every meal carries a complete allergen panel. For severe allergies, contact us before ordering and we will guide you through the safest pack.

Where do you deliver?

Across Greater Sydney. Postcode coverage is checked at checkout — outside the zone, we offer pickup at the Marrickville kitchen.

Are subscriptions flexible?

Yes. Pause, skip, swap meals or change cadence anytime from your account dashboard. No lock-in, no fees.

One last thing

Book a 15-minute call with our concierge — we'll walk you through plans, pricing and how the menu fits your week.